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M1 Sales Associate
Job Description/Profile:
The role of the Sales Associate at Management One® is to generate sales from new retail customers for Management One’s software-driven merchandise planning service and to support the activities of the Director of Sales and other members of the sales team. The Sales Associate will be responsible for developing relationships with prospects, understanding their needs, and presenting proposals that bring value to the customer while achieving revenue and margin targets for Management One®. The Sales Associate will also play a key role in client prospecting and research, maintaining the company’s CRM system, and handling client contracts.
Responsibilities
Research and contact assigned leads promptly and thoroughly, and take prospects through the entire sales funnel from intro call to contract signing
Present our company and our products to potential clients both in-person and virtually, with an emphasis on virtual demo
Identify client needs and present our products/services based on their needs
Write detailed client proposals using existing templates
Keep the Customer Relationship Management (CRM) system up to date by logging activities and updating customer records
Follow up with dropped clients and cold leads
Help ensure quick and effective follow-up to sales events
In collaboration with the marketing team, conduct research to identify and cultivate new sources of leads and new customer needs
Provide customer and prospect feedback to product development and marketing teams
Process client contracts following agreed procedures
For newly signed customers, collaborate with the Professional Services team to ensure smooth hand-off of customers to their assigned consultants following the M1 Process
Support the Director of Sales and Business Development in appointment setting, prospect research, trade show presentation preparation, CRM maintenance, contract processing, and other activities as requested
Embraces all Management One® core values
Courage
Collaboration
Adaptability
Generous Heart
Commitment
Curiosity
Metrics
Achievement of sales goals
Sales activity as measured by presentations given, proposals sent
Leads processed through CRM pipeline stages
Requirements
2+ years work experience in a sales role, preferably selling software, consulting services, or other complex intangible services
Familiarity with retail industry preferred; understanding of retail business analytics a strong plus
Hands-on experience with multiple sales techniques – videoconference, telephone, e-mail, social media, in person
Track record of achieving sales targets
Experience with CRM software and other software tools such as LinkedIn
Familiarity with MS Office or Google G-Suite
Understanding of sales performance metrics
Excellent listening, communication and negotiation skills
Ability to deliver engaging presentations
Comfort working in a virtual environment
Proficiency in English required, Spanish a plus
Ability to build rapport
Time management and planning skills
Demonstrate mastery of and passion for the art of selling
Must demonstrate solid listening skills and a consultative sales approach, with proven ability to identify and build relationships with key decision-makers
Other Key Success Attributes:
Excellent verbal and written skills. Comfortable with quantitative analysis. Organized with strong follow-up and follow-through skills; a problem solver, creative, humble, transparent, entrepreneurial, has a glass-is-half-full attitude. Works well in a virtual environment.
Work Environment and Benefits:
• Dynamic, interactive and collaborative virtual work environment.
• Flexible and unlimited vacation policy: we do not have quotas for sick days or paid vacation. The time you take off is based on the fulfillment
of your responsibilities and duties. We treat each other as adults and respect each other’s ability to make good decisions. We do expect you to
keep your company Google Calendar up to date, as a courtesy to others when scheduling meetings and time off. Advance notification is also
appreciated when taking vacation.
• Medical on eligibility. 60 days from hire date.
Pension and profit sharing after 1 year based on open enrollment.
We are an equal-opportunity employer, and we welcome candidates from diverse backgrounds.
Management One Mission Statement
To provide financial security for our people, our affiliated retail experts, and our clients
Niche
Merchandise intelligence and education for independent retailers
Core Values
All Management One® team members and Retail Experts must embrace and be held accountable to the Management One® core values:
Generous Heart
Courage
Curiosity
Commitment
Adaptability
Collaboration
About Management One®
Management One® is the leading provider of merchandise planning, business insights, and education to thousands of independent retailers around the world. The company leverages its ability to collect, process, and analyze retail data to build reliable growth and profitability plans for its customers. These plans are delivered through an unequaled global network of expert retail consultants. As a result, Management One® helps create financial security for our clients, our affiliated Retail Experts, and our people.
Management One® is committed to diversity and welcomes qualified experts from diverse backgrounds.
Ready to start the next chapter of your career?
Please email us an intro.
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Management One® has gathered the brightest retail minds from across North America to apply their knowledge to the task of servicing our ever-expanding client base.
Join our growing, remote team of experts and enjoy the benefits of working in a value-driven, fast-paced environment.