Retail Recovery Playbook
The Road to Recovery Starts TODAY!
This NEW Edition of the Retail Recovery Playbook expands on our May 2020 release with updated information and additional content from our colleagues at Informa and NuOrder. This resource is packed with tips, suggestions and studies to help guide you as you rebuild your business.
As a digital document, we've included links to many online resources and we will continue to update these as new information becomes available.
Now with new tools and templates to help retailers leverage their data for success!
“We will witness a change that is seismic in nature… that will not just reshape retail but remake it at an accelerated pace.”
Marc Weiss, President/CEO - Management One
What’s in the Retail Recovery Playbook?
A starting point for some tough but necessary conversations.
We’ve provided solutions and suggestions, but we recognize that each retailer exists within the constraints of their region, their vertical, their size and other unique qualifiers. The point is that there ARE solutions available. By carefully considering the questions we pose throughout this playbook, you can begin to find opportunity in the chaos, and build a strategic path to recovery.
“Really really really good info on here. Has my brain working!”
“Thank you for exceptional leadership in helping retailers manage through this crisis.”
“The playbook and M1 webinars were both invaluable and extremely timely. It gave us the opportunity to think about things other than the trouble we are in. I got something out of every one of them. It forced me to take action on my business. I took time after each one and worked on an action plan that I otherwise would not have implemented.”
A successful reopening requires a well-designed strategy that covers these main categories:
Finance
Developing a budget that helps you maximize your stimulus and realistically model your revenue, and expenses.
Inventory
What is the plan to sell through current on-hand inventory, by category and how have you negotiated with vendors for current and fall orders?
Team
From the top down, your retail staff will need to be trained on how to deliver the best customer experience in the new retail store reality.
Customer
The post-shutdown customer will have different expectations and needs that require a change in messaging, services and experience.
Store
Develop an in-store social distancing and merchandising plan to make sure the physical space is ready to handle new retail experience standards.
Stay Informed
With so much information swirling around online, it is crucial to use reliable sources to help guide your decisions. As new information or resources become available, we add them to our COVID-19 Resource page.
It all starts with a plan.
The date for reopening your store may be up in the air, but the time for planning is NOW.
We want you to use the tactics in this playbook as a catalyst for ideas that are relevant to YOUR specific business. Download this FREE comprehensive playbook which includes tools and resources covering topics such as inventory planning, in-store safety, digital solutions, and customer insights.